🔒 Personal Information Protection

cv663 Privacy Policy

We treat your personal information with the utmost care. This policy explains how your information is collected, stored, and protected.

Introduction and Scope

cv663 ("we", "our", or "platform") is a safe and reliable online casino and sports betting platform in Bangladesh. We place the highest priority on the privacy of our users and are committed to protecting your personal information.

This privacy policy ("policy") applies to the cv663 website cv663.cam. By using this platform, registering, or accessing any of our services, you are considered to have given your consent to the terms described in this policy. If you do not agree with this policy, please refrain from using our platform.

This policy should be read together with cv663's Terms and Conditions and Responsible Gaming Guidelines. The three documents together form the complete legal framework for using our services.

Our core commitment: cv663 never sells, rents, or discloses your personal information to unauthorized third parties for marketing purposes. Your information is used only for the purposes stated in this policy.

What Information We Collect

cv663 collects various types of information to operate its services properly, improve the user experience, and ensure security. Below is a detailed description of the types of information we collect.

2.1 Personally Identifiable Information

  • Full name (in Bengali or English)
  • Date of birth (for age verification)
  • Valid email address
  • National ID card or passport number (for identity verification)
  • Residential address

2.2 Financial and Transaction Information

  • bKash, Nagad, Rocket, or Upay mobile banking number
  • Bank account number (for bank transfers)
  • Deposit and withdrawal history
  • Transaction amounts and dates

2.3 Gaming Activity Information

  • Game play history and betting records
  • Balance and bonus usage
  • Preferred game categories and providers
  • Session time and duration

2.4 Technical Information

  • IP address and location data
  • Device type, operating system, and browser
  • Session logs and access timestamps
  • Referrer URL and navigation patterns

How We Collect Information

cv663 collects information through various methods. Below is a detailed description of each method.

3.1 Direct Collection

You provide information to us directly when you register on cv663, update your account profile, add a payment method, or contact customer support. This information is collected through sign-up forms, the verification process, and live chat.

3.2 Automated Collection

When you use our platform, certain technical information is collected automatically. This includes cookies, web beacons, pixel tags, and log files. This information is used to analyze site performance and prevent fraud.

3.3 Collection via Third Parties

We work with authorized third-party service providers for identity verification, fraud prevention, and payment processing. These parties share information with us under strict confidentiality agreements.

cv663 will never ask for your password, full card number, or OTP via phone call or SMS. If you receive any such request, notify our support team immediately.

Purpose of Using Information

We use the information collected for the following legitimate purposes. cv663 commits that no information will be used beyond the purposes stated here.

4.1 Account Management and Identity Verification

Personal information is used to complete the registration process, confirm your identity, and maintain account security. Age verification is an important part of this process — only those aged 21 or above may register on cv663.

4.2 Payments and Financial Transactions

Financial information is essential for processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfers. The minimum deposit amount is ৳300 and the minimum withdrawal amount is ৳1,000.

4.3 Customer Support

Our 24/7 Bengali live chat support team may use your account information to resolve your issues. This is necessary to ensure fast and effective service.

4.4 Responsible Gaming Monitoring

By analyzing gaming behavior, we identify potentially problematic gaming patterns and provide assistance to users when needed. This is an important part of our Responsible Gaming policy.

4.5 Fraud Prevention and Security

Technical information and transaction history are used to prevent unauthorized access, money laundering, and fraudulent activity. This is essential to protect the interests of all users.

4.6 Service Improvement and Personalization

Based on your preferences and gaming patterns, we personalize your experience, offer relevant bonus offers, and improve the quality of the platform.

4.7 Legal and Regulatory Compliance

Certain information is retained as required to comply with applicable laws and regulations, particularly for maintaining and reporting financial transaction records.

Sharing Information with Third Parties

cv663 does not sell your information. However, limited information may be shared with the following third parties in specific circumstances.

5.1 Payment Processors

The financial information required to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. These providers are governed by their own privacy policies.

5.2 Identity Verification Agencies

Limited personal information may be shared with authorized verification agencies for account verification and age confirmation. These agencies operate under strict data protection agreements.

5.3 Legal Authorities

When law enforcement or judicial authorities lawfully request information, cv663 is obligated to cooperate in accordance with applicable law. Only the information legally required will be provided in such cases.

5.4 Business Succession

In the event of a merger, acquisition, or asset transfer involving cv663's business, user information may be transferred. Users will be notified before any such change takes place.

Important: cv663 never shares your personal information with advertising networks, data brokers, or marketing companies.

Cookies and Tracking Technologies

cv663 uses cookies and similar technologies to ensure the smooth operation of its platform. Below is detailed information about these technologies.

6.1 Essential Cookies

These cookies are essential for the basic operation of the platform — such as maintaining your login session, storing security tokens, and completing payment flows. These cookies cannot be rejected.

6.2 Functional Cookies

These cookies are used to save your language preferences, display settings, and personalized experience.

6.3 Analytics Cookies

Analytics cookies are used to monitor platform performance and collect anonymous statistics to improve the user experience. These cookies do not collect any personal information.

6.4 Cookie Management

Most cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may affect the functionality of the platform.

Data Protection and Security

cv663 applies industry-standard security measures to protect your information. Our technical and organizational safeguards are described below.

7.1 Encryption Technology

All data transfers on our platform are secured through SSL (Secure Socket Layer) encryption. Stored sensitive data is protected by AES-256 encryption.

7.2 Access Controls

Access to your information is strictly controlled. Only authorized personnel who need it to carry out their responsibilities can view your information. All access is logged and regularly audited.

7.3 Server Security

Our servers are located in secure data centers and are protected by firewalls, intrusion detection systems, and 24/7 monitoring. Regular security audits and penetration testing are conducted.

7.4 Password Security

Your password is stored in hashed form — the original password is never stored. You can further enhance your account security by enabling Two-Factor Authentication.

7.5 Data Breach Response

In the event of a data breach, we will take prompt action. Affected users will be notified immediately where applicable, and immediate steps will be taken to mitigate any harm.

Data Retention Period

cv663 retains your information only for as long as necessary to fulfill the purposes described in this policy or to meet legal obligations.

8.1 Active Account Information

All information is retained while your account remains active. Certain information may be retained for the following periods even after the account is closed.

8.2 Financial Transaction Records

Financial transaction records are retained for the period required by legal obligations. These records may be kept even after an account is closed.

8.3 Technical Logs

Technical logs are retained for a limited period for security and performance monitoring, then deleted automatically.

Your Rights

cv663 is committed to giving you maximum control over your personal information. You have the following rights.

9.1 Right to Access Information

You can find out at any time what information we hold about you. Contact our support team to receive a copy of this information.

9.2 Right to Correct Information

You have the right to correct any incorrect or incomplete information in your account. Most information can be updated yourself by going to your profile settings.

9.3 Right to Erasure

In certain circumstances you may request that your personal data be deleted. However, some data may be required to be retained due to legal obligations.

9.4 Right to Object to Processing

You have the right to object to the processing of your data for specific purposes, particularly in the case of direct marketing.

9.5 How to Exercise Your Rights

To exercise any of the above rights, contact us via live chat or email. We will process your request within a reasonable time.

Protection of Minors

cv663 is a platform strictly operated for individuals aged 21 and above only. We take the protection of minors very seriously.

10.1 Age Verification Policy

Each user's age is verified at the time of registration. No person under the age of 21 may use our platform.

10.2 Prohibition on Collecting Minors' Data

cv663 does not knowingly collect personal data from any minor. If it becomes known that a minor has registered, the relevant account will be closed immediately and all collected data will be deleted.

10.3 Request to Parents and Guardians

Parents and guardians are requested to monitor their child's online activities. If there is any suspicion that a minor is using our platform, please contact us immediately.

Policy Changes

cv663 may update this privacy policy from time to time. Changes may reflect technological developments, revised legal requirements, or changes to our services.

11.1 Notification of Changes

For any significant changes, we will display a notice on our platform and/or notify you at your registered email address. The effective date of changes will always be stated at the top of this page.

11.2 Continued Use Constitutes Consent

If you continue to use the platform after a policy change, you will be considered to have given your consent to the updated policy. If you do not agree with the changes, you may request that your account be closed.

11.3 Previous Versions

If you need a previous version of this policy, please contact us. We will provide previous versions upon reasonable request.

Contact Us

If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise any rights regarding your data, please contact us.

Contact Methods

Live Chat:
24/7 support available in Bengali
Response Time:
We process your request as quickly as possible

To learn more about us, visit our About Us page. To read the full terms of use, read our Terms and Conditions.